Política de Privacidad

Aunomay LLC is a Delaware limited liability company offering premium direct-to-consumer apparel and related products.

Business Contact
Aunomay LLC
1111B S Governors Ave STE #39810
Dover, DE 19904
US

Email: [[email protected]]
Support: [[email protected]]

To provide a seamless and secure experience, we may collect the following categories of information.

A. Information You Provide Directly

• Name
• Email address
• Telephone number
• Billing and shipping address
• Account details, if you create an account
• Order details and preferences
• Messages, inquiries, and other communications you send to us
• Information you provide when subscribing to newsletters, SMS updates, waitlists, or promotions

B. Order and Transaction Information

When you make a purchase, we may collect:

• Items purchased
• Order value
• Shipping method
• Transaction status
• Limited payment-related information provided by our payment processors

Please kindly note that payment card details are processed by secure third-party payment providers. We do not store full payment card numbers on our servers.

C. Device and Usage Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Time zone
• Pages viewed
• Referring URLs
• Site interaction data
• Cookie and similar tracking information

D. Information from Service Providers and Partners

We may receive limited information from trusted third parties such as:

• Payment processors
• Shipping and logistics providers
• Fraud-prevention tools
• Analytics providers
• Advertising and social media partners, where applicable
• Email and SMS communication platforms

We use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide customer care and after-purchase support
• Communicate regarding orders, returns, exchanges, and service updates
• Personalize your experience with Aunomay
• Improve our website, collections, and service experience
• Maintain account and transaction security
• Detect, investigate, and help prevent fraud, abuse, or unauthorized activity
• Comply with legal obligations
• Send marketing communications where you have opted in or otherwise permitted us to do so under applicable law

Aunomay offers thoughtfully produced fashion pieces designed with a focus on quality, fit, and a considered customer experience.

Certain products may occasionally be offered on a limited-release or preorder basis. Where applicable, we may use order and contact information to manage fulfillment timing, updates, and related customer support.

This approach supports thoughtful production, a more considered level of quality control, and reduced unnecessary waste.

We use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand traffic and performance
• Improve navigation and shopping experience
• Support marketing and retargeting activities, where applicable

You may adjust your browser settings to manage cookies. Please note that disabling certain cookies may affect site functionality.

We may disclose personal information to trusted service providers and business partners who help us operate Aunomay, including:

• Payment processors
• Fraud screening and security vendors
• Shipping, logistics, and fulfillment partners
• Website hosting and e-commerce platform providers
• Email and SMS providers
• Analytics and advertising partners
• Professional advisers such as lawyers, accountants, and auditors
• Government authorities or other parties where required by law or to protect our rights

We do not disclose personal information more broadly than is reasonably necessary for the purposes described in this Policy.

To preserve a secure experience for our customers and protect the integrity of our business, we may use internal review processes and trusted third-party tools to evaluate transactions for fraud, abuse, or unauthorized activity.

This may include review of transaction details, shipping information, device information, account activity, and related data signals. In some circumstances, an order may be paused briefly while our team confirms certain details.

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Provide customer support
• Maintain business and tax records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

You may choose to:

• Update certain account information
• Unsubscribe from marketing emails by using the link in those messages
• Contact us to request correction or deletion of certain personal information, subject to legal and operational exceptions
• Adjust browser settings to manage cookies

If you are a California resident, you may have rights under applicable California privacy law, which may include the right to:

• Know the categories and specific pieces of personal information we collect, use, disclose, and, where applicable, sell or share
• Request deletion of personal information, subject to lawful exceptions
• Request correction of inaccurate personal information
• Request information about categories of sources, business purposes, and categories of third parties involved in our processing
• Where required by applicable law, California residents may request to opt out of certain sharing of personal information used for cross-context behavioral advertising.
• Limit the use and disclosure of sensitive personal information, where applicable
• Be free from unlawful discrimination for exercising your privacy rights

How to Submit a Privacy Request

You may submit a request by:

• Emailing us at [email protected]
• Completing our request form at https://aunomay.com/privacy-policy/request/

We may need to verify your identity before processing certain requests.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf, subject to applicable verification requirements.

Do Not Sell or Share / Global Privacy Control

Where applicable law requires, California residents may direct us to stop certain sales or sharing of personal information by contacting us at [[email protected]].

Our website is not directed to children, and we do not knowingly collect personal information from anyone under 16.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. While no method of transmission or storage is entirely secure, we work to maintain protections appropriate to the sensitivity of the information we handle.

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those separately.

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes. The updated version will be posted on this page with a revised “Last Updated” date.

For privacy-related questions or requests, please contact:

Aunomay LLC
1111B S Governors Ave STE #39810
Dover, DE 19904
US

Email: [email protected]